Política de envío

SHIPPING POLICY

1. Supply Chain
   We work with verified manufacturers in the U.S., Europe, and Asia. Orders to the EU may be shipped from local warehouses.
2. Order Processing
   Estimated time: up to 3 business days (Monday to Friday). A confirmation email with a tracking link will be sent.
3. Estimated Delivery Times
   Destination | Estimated Time | Notes
   European Union | 7 – 10 business days | Islands may take up to 15 days.
   Events like extreme weather, strikes, or high demand may cause delays. If 20 business days pass without receiving your package, contact us at [YOUR CONTACT EMAIL].
4. Tracking
   Tracking information will be sent by email when the package is dispatched. You can also check it in your account.
5. Correct Address
   Ensure your address is entered correctly. Returned packages may be:

• Reshipped (customer pays for new shipping)
• Refunded (minus the original shipping cost)

1. Failed Deliveries
   Carriers typically make one delivery attempt and leave the package at a pickup point for 7–10 days. If not collected, it will be returned.
2. Customs and Taxes
   Orders from outside your region may incur VAT or fees. If this occurs, contact us, and we will offer a solution.
3. Split Shipments
   An order may arrive in multiple packages with individual tracking numbers.
4. Delays of More Than 30 Days
   You will have the option to:

• Free reshipping
• Full refund

1. Questions
   Write to us through the contact form or at [YOUR CONTACT EMAIL].